Six Sigma Cannot Be Applied to Service Processes

question 15

True/False

Six Sigma cannot be applied to service processes.

---

Definitions:

Worldwide

All-encompassing or global in scope or application.

Anterior Cingulate Cortex

A part of the brain involved in emotion formation and processing, learning, and memory.

Ostracism

The act of excluding or ignoring someone socially, which can lead to emotional distress and have negative psychological effects.

Physical Pain

An unpleasant sensory and emotional experience associated with, or resembling that associated with, actual or potential tissue damage.