Examlex
__________in the GAP model is the discrepancy between actual manufacturing and service-delivery system performance and external communications to the customers.
Ambiguity
The quality of being open to more than one interpretation, lacking clearness or definiteness; often a source of uncertainty or confusion.
Micro-Level
An approach or analysis focusing on small-scale interactions or individual elements within a larger system.
Macro-Level
Macro-level pertains to the large-scale structures and processes in society, analyzing broad social trends, institutions, and systems.
Subjectivity
The quality of being based on or influenced by personal feelings, tastes, or opinions, highlighting the individual's perspective.
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