Gap 3 in the GAP Model Is the Discrepancy Between

question 38

Multiple Choice

Gap 3 in the GAP model is the discrepancy between:

• A) the customer's expectations and perceptions.
• B) management's perceptions of what features constitute a target level of quality and the task of translating these perceptions into executable specifications.
• C) quality specifications documented in operating and training manuals and plans and their implementation.
• D) customer expectations and management perceptions of those expectations.

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Definitions:

Overhead Assigned

Refers to the allocation of indirect costs to products, services, or cost centers.

Product U4

Product U4 is a designated name for a specific product, possibly indicating its position or type within a wider range of products offered by a company or manufacturer.

Traditional Costing

A costing methodology that assigns overhead costs to products based on a predetermined rate, often using direct labor hours as the allocation base.

Activity-Based Costing

Activity-Based Costing is a method of allocating overhead to specific products or services based on the activities that contribute to overhead costs.