Which of the Following Statements Is True of Service Facilities

question 10

Multiple Choice

Which of the following statements is true of service facilities

• A) They need to be in close proximity to customers.
• B) They store their services as physical inventory.
• C) They require employees with stronger technical skills than behavioral skills.
• D) They rely more on hard technology than soft technology to perform work.

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Definitions:

Declarative

Pertaining to statements or assertions that convey knowledge, facts, or claims.

Procedural

Related to a prescribed or established way of doing something, often referring to methods or processes in legal, policy, or scientific contexts.

Self-schema

A cognitive representation of oneself that organizes and guides the processing of self-related information.