Examlex
What is a case manager's primary goal when treating schizophrenia?
OTC
Over-the-counter, a term used to describe securities trading conducted directly between parties without the involvement of a central exchange.
Total Quality Management
A philosophy of continually lowering costs and improving the provision of services and products to customers.
ISO 9000 Certification
A family of quality management standards designed to help organizations ensure they meet customer and stakeholder needs within statutory and regulatory requirements.
External Failure Costs
Costs incurred when a customer receives a defective product.
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