When an Employee Is Unclear Regarding What Behavior Is Expected

question 11

Multiple Choice

When an employee is unclear regarding what behavior is expected on the job,role ______ occurs.

• A)ambiguity
• B)conflict
• C)overload
• D)strain

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Definitions:

Problem-solution

rephrased: An approach that involves identifying a specific issue and subsequently proposing one or more solutions to address that issue, widely used in sales, engineering, and policy-making.

Problem-solution

A method of structuring communication where a problem is identified and then resolved, commonly used in sales and marketing.

Proposal

A detailed plan or suggestion, often a document put forward for consideration to initiate a project or sale.

Buyer's Needs

The requirements, desires, or expectations that consumers have when looking for a product or service.