Which of the Following Is an Example of a Tertiary

question 3

Multiple Choice

Which of the following is an example of a tertiary intervention?

• A)A manager and subordinate speak of personal matters.
• B)An employee confides in a close friend.
• C)An employee seeks career counseling at work.
• D)A manager discusses unacceptable performance with a subordinate.

Describe the cause-and-effect (Ishikawa) diagram and its application in identifying problem causes.

Explain the concept and significance of Six Sigma in quality management.

Recognize the role of quality circles and employee empowerment in quality improvement.

Understand the concept and application of benchmarking in improving operations.

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Definitions:

Substitution Effect

This refers to the economic theory that as prices rise or fall, consumers will replace more expensive items with less costly alternatives.

Income Effect

Refers to the change in an individual's or economy's income and how that change will affect the quantity demanded of a good or service.

Tax Rate

The rate at which taxes are applied to an individual or a corporation’s income.

Consumption Tax

A tax on the purchase of goods and services, levied at the point of sale.