A Sales Manager Is Given a Challenging Quota to Meet

question 19

Multiple Choice

A sales manager is given a challenging quota to meet by the end of the month.The manager meets the quota and feels confident in her skills.This is an example of increased efficacy through

• A)modeling.
• B)mastery experience.
• C)social persuasion.
• D)physiological state.

---

Definitions:

Information Technology

The study or use of systems for storing, retrieving, and sending information, especially through computing and telecommunications.

Spam

Unsolicited digital messages sent in bulk, often via email, containing advertisements, scams, or viruses.

Cognitive Surplus

The combination of free time and the digital tools that allow people to use that time to engage in collaborative, creative activities online.

Computer Forensics

The practice of collecting, analyzing, and reporting on digital data in a way that is legally admissible, often used in the context of cybercrime investigations.