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Quantifiable Benefits, Indirectly Quantifiable Benefits, Unpredictable Benefits, and Intangible Benefits

question 8

True/False

Quantifiable benefits, indirectly quantifiable benefits, unpredictable benefits, and intangible benefits are the four primary categories of BI benefits.


Definitions:

Group Norm

Shared standards within a group that guide and constrain members' behaviors, reinforcing conformity and group cohesion.

Housewives

Women who manage their households while not being employed outside the home, often taking care of children and performing domestic tasks.

Sunk Costs

Costs that have already been incurred and cannot be recovered, which should not influence ongoing decision-making but often do.

Foot-in-the-door Technique

A persuasion strategy in which agreeing to a small initial request increases the likelihood of agreeing to a second, larger request.

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