John Works for Internal Computer Specialists, Which Focuses on Helping

question 9

Multiple Choice

John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John's tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What does John's role at Internal Computer Specialists focus on fixing?

• A) Hardware
• B) Clients
• C) Backup
• D) Recovery

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Definitions:

Adjustment Requests

Formal or informal petitions for changes or modifications in services, procedures, job duties, or software features to better fit needs or improve efficiency.

Company Fault

Situations where a business is held responsible for an error, mistake, or failure.

Repair The Relationship

The process of mending or restoring a damaged or strained relationship through communication, understanding, and reconciliation.

Claims

Assertions or demands for something as due or belonging to one, often in reference to products or services in business contexts.