Business Process Modeling, or Mapping, Is the Activity of Creating

question 17

Multiple Choice

Business process modeling, or mapping, is the activity of creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a(n) ________ sequence.

• A) unstructured
• B) semistructured
• C) structured
• D) unilateral

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Definitions:

Valence

The value individuals place on work outcomes.

Procedural Justice

The degree to which people perceive the implementation of company policies and procedures to be fair.

Company Policies

Guidelines and rules set by organizations to dictate expected behavior and processes within the company.

Distributive Justice

The degree to which people think outcomes are fair.