Business Process Modeling, or Mapping, Is the Activity of Creating

question 17

Multiple Choice

Business process modeling, or mapping, is the activity of creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a(n) ________ sequence.

• A) unstructured
• B) semistructured
• C) structured
• D) unilateral

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Definitions:

Intangibles

Things that cannot be touched or measured precisely but are nonetheless valuable, such as brand reputation or goodwill.

Accommodative Strategies

Approaches in negotiations or conflict resolution where one party is willing to make concessions to maintain the relationship or to reach an agreement.

Subordinating Goals

The objective of making certain goals less important or secondary to other primary objectives.

Concrete Goals

Specific, clearly defined, and measurable objectives that are aimed to be achieved within a fixed timeframe.