What Is Operations Management

question 18

Multiple Choice

What is operations management?

• A) A field concerned with the use of technology in managing and processing information
• B) The function of selling a good or service and focuses on increasing customer sales, which increases company revenues
• C) The function that plans for, develops, implements, and maintains IT hardware, software, and the portfolio of applications that people use to support the goals of an organization
• D) The management of systems or processes that convert or transforms resources into goods and services

Comprehend the principles of instructional design in technology-based training programs.

Identify best practices in the development of virtual training programs.

Analyze the pros and cons of synchronous training from the trainee's perspective.

Grasp the concept of learner control and its impact on learning outcomes.

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Definitions:

Placebo Effect

The phenomenon where an individual experiences a perceived improvement in condition due to their expectations, not because the treatment has a therapeutic effect.

Symptoms

Observable signs or indications of the existence of a disease, condition, or the presence of an underlying psychological or physical disorder.

Exposure Therapy

A psychological treatment method that involves gradual exposure to feared stimuli in order to reduce the fear response over time.

Fear of Water

An intense and persistent anxiety about being in or around water, also known as aquaphobia.