Define Business Process Reengineering and Explain How an Organization Can

question 16

Essay

Define business process reengineering and explain how an organization can use IT to transform its business.

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Definitions:

Service Delivered

The act of providing a service to customers, encompassing everything from the initial offer to the end-user experience.

Profits Realized

The net income a company earns after all expenses, taxes, and costs have been deducted from total revenue, reflecting actual financial gain.

Dependability

The quality of being trustworthy and reliable, especially in delivering services or products.

Consistent Lead Time

The reliability and uniformity in the amount of time required for a product to be delivered or a service to be completed after an order is placed.