Which of the Following Is Not Considered a Feature in a Contact

question 12

Multiple Choice

Which of the following is not considered a feature in a contact center?

• A) Automatic call distribution
• B) Interactive voice response
• C) Predictive dialing
• D) Automatic predictive dialing

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Definitions:

Hemoglobin

A red protein responsible for transporting oxygen in the blood of vertebrates, its molecule comprises four subunits, each containing an iron atom.

Le Chatelier's Principle

A principle that states that if a system at equilibrium is subjected to a change in concentration, temperature, volume, or pressure, then the system adjusts to counteract that change and restore a new equilibrium.

Hemoglobin

A protein found in red blood cells responsible for transporting oxygen from the lungs to the rest of the body and returning carbon dioxide from the tissues back to the lungs.

Oxygenated

Refers to compounds or blood enriched with oxygen.