Automatic Call Distribution Directs Customers to Use Touch-Tone Phones or Keywords

question 67

True/False

Automatic call distribution directs customers to use touch-tone phones or keywords to navigate or provide information.

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Definitions:

Cytokines

Small proteins important in cell signaling, with roles in the immune system, including mediating and regulating immunity, inflammation, and hematopoiesis.

Allergy

A condition in which the immune system reacts abnormally to a foreign substance.

Interstitial Fluid

Fluid found between tissue cells that is absorbed by lymphatic capillaries to become lymph.

Viral Infection

An illness caused by viruses, microscopic infectious agents that replicate inside living cells of organisms.