What Automates Each Phase of the Sales Process, Helping Individual

question 35

Multiple Choice

What automates each phase of the sales process, helping individual sales representatives coordinate and organize all of their accounts?

• A) Sales management CRM systems
• B) Contact management CRM systems
• C) Opportunity management CRM systems
• D) All of these

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.