What Is Enterprise Application Integration (EAI)

question 207

Multiple Choice

What is enterprise application integration (EAI) ?

• A) The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
• B) Integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations.
• C) A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
• D) Connects the plans, methods, and tools aimed at integrating separate enterprise system.

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Definitions:

Organizational Development

A planned, systemic approach to improving the effectiveness of an organization through changes in processes, culture, and structure.

IBM

International Business Machines Corporation, a multinational technology and consulting company known for its hardware, software, and services.

Employee Surveys

Tools used by organizations to gather feedback, opinions, and insights from their workforce on various aspects of the workplace environment and culture.

OD Efforts

Initiatives undertaken to improve an organization's effectiveness, health, and capacity through planned change in processes and structures.