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What Is the Use of the Internet to Provide Customers

question 59

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What is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources?


Definitions:

Resistance

In psychology, it refers to the opposition to the uncovering or discussion of unconscious material.

Alarm

A sudden fear or concern caused by the realization of danger or an emergency situation.

Type A Personality

A temperament characterized by high levels of competitiveness, self-imposed stress, impatience, and aggressiveness.

Emotion-Focused Coping

A type of coping in which people try to prevent having an emotional response to a stressor.

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