What Is Enterprise Resource Planning (ERP)

question 82

Multiple Choice

What is enterprise resource planning (ERP) ?

• A) The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
• B) Integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations.
• C) A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
• D) Connects the plans, methods, and tools aimed at integrating separate enterprise system.

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Definitions:

Accurate Claims

Insurance or billing claims that are correctly and truthfully reported, ensuring proper handling and processing.

Blue Cross

A health insurance company known for providing healthcare plans and insurance services to individuals in various regions.

Hospital Expenses

Costs associated with receiving medical care in a hospital, which may include fees for room stays, medical procedures, medications, and the use of hospital equipment.

Gatekeeper

One who regulates access to someone or something; in insurance, a primary care physician who coordinates the patient’s referral to specialists and hospital admissions.