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Define Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)

question 89

Essay

Define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.


Definitions:

Siderails

Safety rails fitted on the sides of a hospital bed to prevent patients from falling out.

Oral Care

The practice of maintaining cleanliness and health of the mouth and teeth through regular brushing, flossing, and dental check-ups.

Eye Care

The practice of keeping the eyes in healthy condition through preventative measures, treatments, and regular check-ups to prevent vision impairment or loss.

Certified Nursing Assistant

A healthcare professional who assists patients with daily activities and basic care under the supervision of a registered nurse or a licensed practical nurse.

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