There Is a Rule for How Many Metrics, Out of the Hundreds

question 3

Multiple Choice

There is a rule for how many metrics, out of the hundreds of possible CRM metrics, should be tracked and analyzed at any given management level. What is the rule?

• A) Best practice is to track and analyze no more than two (plus or minus two) metrics.
• B) Best practice is to track and analyze no more than five (plus or minus two) metrics.
• C) Best practice is to track and analyze no more than seven (plus or minus two) metrics.
• D) None of these, as it depends on the type of industry.

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Sequential Method

A procedure in cost accounting for allocating service department costs to producing departments in a specific order.

Direct Method

Definition: A cash flow statement preparation approach that presents major classes of gross cash receipts and payments.

Algebraic Expression

A mathematical phrase that can contain ordinary numbers, variables (like x or y), and operators (like add, subtract, multiply, and divide).

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A division within a business that is responsible for maintaining the cleanliness of the premises.