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Which of the Following Is a Customer-Facing Process

question 35

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Which of the following is a customer-facing process?


Definitions:

HRM Practice

The strategies, policies, and practices implemented by an organization to effectively manage its human resources and maximize their performance.

Performance Management System

A framework for managing and evaluating employee performance towards achieving business objectives.

Customer Satisfaction

Measures how well a company’s products or services meet or surpass customer expectations.

Job Design

The process of defining how work will be performed and what tasks will be required in a given job.

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