What Is Enterprise Resource Planning

question 37

Multiple Choice

What is enterprise resource planning?

• A) The analysis and redesign of workflow within and between enterprises
• B) A standardized set of activities that accomplish as specific task, such as processing a customer's order
• C) Integration of all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations
• D) The increase of customer loyalty and retention and an organization's profitability by managing all aspects of a customer's relationship with an organization

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Definitions:

Prorated Refund

A refund amount calculated to give back the proportionate value of an unused service or product, adjusted according to the time left or not consumed.

Fitness Club

A facility equipped with exercise equipment and often offering a variety of fitness, aerobic, and workout classes to its members.

Business Mathematics

The study of mathematics used by commercial enterprises to record and manage business operations.

Student Number-Class Ratio

The proportion representing the average number of students per class in an educational institution.