The Dental Hygienist Uses Various Levels of Communication Skills on a Daily

question 15

Multiple Choice

The dental hygienist uses various levels of communication skills on a daily basis. The ultimate success of verbal communication depends on the way the material is presented, the attitude of the speaker, the tone and volume of voice, and the degree to which the dental hygienist and patient/colleague are able and ready to listen effectively.

• A) Both statements are true.
• B) Both statements are false.
• C) The first statement is true, the second statement is false.
• D) The first statement is false, the second statement is true.

---

Definitions:

Self-Efficacy

An individual's belief in their own ability to succeed in specific situations or accomplish a task.

Abilities

Natural or acquired skills and talents that enable individuals to achieve tasks or solve problems.

Reinforcers

Stimuli that increase the probability of a behavior being repeated.

Projective Test

A type of personality test in which the individual offers responses to ambiguous scenes, words, or images, revealing hidden emotions and internal conflicts.