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Discrepancies Between Knowledge, Skills, Abilities, and Other Factors (KSAOs) and Job

question 76

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Discrepancies between knowledge, skills, abilities, and other factors (KSAOs) and job requirements provide clues to training needs.


Definitions:

Addressed

The act of directing attention or communication to a specific person or issue.

Credibility

The quality of being trusted and believed in, often based on a track record of honesty, reliability, and competence.

Interest and Desire

Interest and desire are stages in the AIDA marketing model that describe how to attract a customer's attention and then stimulate their desire for a product or service.

Persuasive Request

A communication aimed at convincing someone to grant a request through the use of compelling arguments or appeals.

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