Organization a Is Attempting to Foster Proactive Change Within the Firm

question 22

Multiple Choice

Organization A is attempting to foster proactive change within the firm. This organization is forming teams and extending its processes to include training, performance management, communication, culture, and even rewards. The organization hopes to improve its ability to catch mistakes before they happen. What is Organization A implementing?

• A) Six Sigma
• B) continuous improvement
• C) reengineering
• D) total quality management

---

Definitions:

Illusion

A perceptual phenomenon where the reality differs from the perception, often used in art to create depth or three-dimensional effects on two-dimensional surfaces.

Giotto

An Italian painter and architect from the Late Middle Ages known for his advancements in creating more realistic and emotional figures in art.

Roman Catholic Church

The largest Christian church, led by the Pope, with a rich history and tradition dating back to the times of Jesus and the Apostles.

Rome

The capital city of Italy, rich in history and home to numerous archaeological and artistic treasures, pivotal in the development of Western civilization.