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Scenario 14.2
Calendars "R" Us Ltd. produces calendars for middle and high schools in Ontario. Calendars "R" Us started back in 2006 and today has over 60 employees. About two years ago, the employees organized and obtained union certification. To date, the union has not successfully negotiated a collective agreement. Employees are not happy with the progress the union has made, and much of the concerns they have had (wages, benefits, training, etc.) have not been addressed. Calendars "R" Us employees feel that the union is more interested in serving the needs of the company and are looking to find a replacement.
-Refer to Scenario 14.2. Calendars "R" Us employees want to change their union. Before they can decertify, all of the following must be in place EXCEPT which one?
Ingratiation
A psychological technique aimed at making oneself more likable or favorable to others by means of flattery or other forms of manipulation.
Well-deserved Flattery
Genuine praise given to someone based on their actual achievements or qualities.
Rational Persuasion
A method of influencing others through the use of logical arguments and factual evidence.
Credibility of Influence Agent
The degree to which an individual perceived as attempting to influence others is trusted or believed due to their expertise, reliability, and authenticity.
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