Scenario 14.2 Calendars "R" Us Ltd. Produces Calendars for Middle and High

question 101

Multiple Choice

Scenario 14.2
Calendars "R" Us Ltd. produces calendars for middle and high schools in Ontario. Calendars "R" Us started back in 2006 and today has over 60 employees. About two years ago, the employees organized and obtained union certification. To date, the union has not successfully negotiated a collective agreement. Employees are not happy with the progress the union has made, and much of the concerns they have had (wages, benefits, training, etc.) have not been addressed. Calendars "R" Us employees feel that the union is more interested in serving the needs of the company and are looking to find a replacement.
-Refer to Scenario 14.2. What are the steps in the collective bargaining process that the union and Calendars "R" Us need to go through?

• A) union proposals, management responses, management demands, limits of concessions
• B) prepare for negotiations, develop strategies, conduct negotiations, formalize agreement
• C) union demands, database to support management proposals, union responses
• D) prepare for negotiations, review proposals, determine counteroffer

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Definitions:

Empty Chair Technique

A therapeutic method used in gestalt therapy where clients engage in dialogues with an imaginary person or part of themselves placed in an empty chair.

Psychotherapeutic Healing

A process that involves the treatment of psychological disorders and emotional difficulties through the use of psychological methods, typically involving verbal communication.

An Alternative Explanation

A different perspective or theory proposed to account for certain phenomena or observations, distinct from the main or accepted explanation.

Jerome Frank

Known for his work in psychotherapy and the healing power of belief in treatment effectiveness.