British Columbia Gold Inc

question 54

Multiple Choice

British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

• A) Managers must ensure that employees come to them only with job-related concerns.
• B) Managers must encourage employees to voice their complaints and listen honestly to those concerns.
• C) Managers must formalize the procedure and encourage employees to "start at the top."
• D) Managers must emphasize that they can offer solutions only on an advisory basis.

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Definitions:

Detriment

A loss or harm suffered as a result of an action or decision.

Illusory Promise

A statement or promise that is vague or lacks commitment and does not legally bind the person making it.

Illusory Promises

Statements or agreements that appear to assure a commitment or obligation but in fact do not actually bind the party to any specific action or result.

Unilateral Contract

A type of agreement where an offer can only be accepted through the performance of an action by the party receiving the offer.