British Columbia Gold Inc

question 54

Multiple Choice

British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

• A) Managers must ensure that employees come to them only with job-related concerns.
• B) Managers must encourage employees to voice their complaints and listen honestly to those concerns.
• C) Managers must formalize the procedure and encourage employees to "start at the top."
• D) Managers must emphasize that they can offer solutions only on an advisory basis.

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Definitions:

Social Applications

Mobile or web-based applications designed to facilitate social interaction and networking among users, often incorporating features like messaging, content sharing, and community building.

Innovation

Something new that inspires social change (e.g., cellphones).

Diffusion

Occurs when cultural items or practices are transmitted from one group to another.

Discovery

Occurs when something previously unrecognized or understood is found to have social or cultural applications.