Assume That You Are a New Manager at a Manufacturing

question 47

Multiple Choice

Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following is a wise strategy for you to follow?

• A) try to separate the individuals and ask them to see you individually in private
• B) do not intervene but report it later to the CEO/President
• C) publicly ask the aggressor to back down, as this would help with developing your authority in the workplace
• D) do not get involved as this may escalate the situation

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Definitions:

Recognition

The identification of previously encountered or learned information when presented again.

Relearning

The process of regaining knowledge or skills that were previously learned but forgotten, which often occurs faster than the initial learning.

Proactive Interference

Proactive interference is a phenomenon where older memories hinder the recall of newly learned information.

Retroactive Interference

This occurs when new memories interfere with the recall of old memories.