Generally, Americans

question 54

Multiple Choice

Generally, Americans

• A) approve of the job performance of Congress.
• B) would prefer for their elected senators and representatives to stay in Washington, D.C., to get their work done.
• C) would prefer for their elected senators and representatives to spend more time at home.
• D) would prefer for their elected senators and representatives to do less casework.

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Definitions:

Continuous Improvement

A process of constantly making changes and improvements to a system or process to enhance efficiency and quality.

Customer Needs

Customer needs refer to the essential requirements and desires of customers that motivate their purchase decisions and loyalty to a product or service.

Continuous Improvement

A continuous process aimed at enhancing products, services, or processes through gradual improvements progressively.

Internal Customers

Employees or departments within an organization that rely on the support or services of each other to accomplish their tasks.