A Quality Assurance Program ____

question 15

Multiple Choice

A quality assurance program ____.

• A) requires employees to receive training regarding workplace hazards
• B) is designed to monitor the quality of patient care a medical laboratory provides
• C) assumes that all blood, blood products, human tissue, and body fluids are contaminated
• D) contains information about hazardous chemicals or other substances
• E) specifies standards that must be met in order to perform tests in a POL

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Definitions:

Negative Reinforcement

A behavioral concept where the removal of an unfavorable outcome or stimulus strengthens a particular behavior.

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, encouraging the subject to associate certain behaviors with certain outcomes.

Unconditioned Response

An unconditioned response is a naturally occurring response elicited by an unconditioned stimulus without the need for learning.

Classical Conditioning

A learning process in which a natural response becomes associated with a previously neutral stimulus through pairing.