Maintaining Eye Contact Is a Characteristic of Which of These

question 15

Multiple Choice

Maintaining eye contact is a characteristic of which of these methods of data collection?

• A) Asking closed-ended questions
• B) Verbalizing the implied
• C) Asking open-ended questions
• D) Focusing on the patient
• E) Probing

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Definitions:

Active Listening

A communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.

Processing

The act of understanding and remembering what is being said as well as making an effort to empathize with the speaker’s feelings and thoughts and the situation at hand.

Remembering

The process of recalling or recognizing information, experiences, or people from one's past.

Horizontal Communication

The exchange of information or messages between individuals or departments at the same level within an organization.