Mr Henderson Denies That He Is in Pain, but You

question 63

Multiple Choice

Mr. Henderson denies that he is in pain, but you noticed that he grimaces when he stands up and that he moves very slowly and carefully. Which interview skill are you using?

• A) Effective listening
• B) Awareness of nonverbal cues
• C) Broad knowledge base
• D) Summarizing to form a general picture
• E) Doing research before the interview

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Definitions:

Cheques

Paper instruments that instruct a bank to pay a specific amount of money from the check writer's account to the person or entity in whose name the cheque has been issued.

Deposit

A sum of money placed into an account or given to a party as security for the performance of an agreement.

Daily Interest Rate

The interest rate expressed as a daily figure, often used in calculating interest on loans or savings on a day-to-day basis.

Collection Float

The time period between when a check is deposited and when the funds become available in the company's account.