You Are Reconciling the Office Checking Account with the Bank

question 132

Multiple Choice

You are reconciling the office checking account with the bank statement that arrived this morning. After accounting for unrecorded deposits, checks, and debits, you find that the total in your practice records is $11,760 and the bank's total is $12, 160. What is the first thing you should do?

• A) Adjust the practice records to match the bank's total
• B) Call the bank and inform them of the error on the statement
• C) Review each item on the statement against your records to find the $400 difference
• D) Inform the physician that the books do not balance this month
• E) Ask the office manager to call the auditor to review the books

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Definitions:

Direct Approach

A communication strategy that involves straightforwardly presenting information or a request without circumlocution.

Routine Requests

Standardized inquiries or petitions for information or action that are common in professional and personal communication settings.

Complex Requests

Inquiries or demands that involve multiple layers of detail or steps, requiring careful analysis and handling.

Recommendation

A suggestion or proposal offered to solve a problem or improve a situation.