When a Patient Has a Credit Balance, ____

question 5

Multiple Choice

When a patient has a credit balance, ____.

• A) the account should be sent to a collection agency
• B) a statement should be sent asking the patient to submit the balance
• C) the practice can deduct the amount from the patient's account
• D) the patient can be allowed to pay it at the next office visit
• E) the practice owes the patient money

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Definitions:

Organizational Performance

The analysis of a company's performance in terms of revenue, profit, growth, and effectiveness in achieving its goals.

Formal Leadership

Leadership within an organization that is established by one's position within the organizational hierarchy, often involving officially designated responsibilities and authority.

Ethical Issue

A situation or decision that involves conflicts between moral imperatives, where choosing one may result in transgressing another.

Inaction

The lack of action or delay in responding to a situation, often resulting in negative outcomes or missed opportunities.