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The appointment book is a legal record and as such experts feel the old appointment books should be kept by the practice for at least ____ years.
Customer Needs
The recognized necessities or desires that consumers look to fulfill through purchasing products or services.
Six Sigma
A set of techniques and tools for process improvement, aiming at reducing defects and variability in manufacturing and business processes.
Dissatisfied Customers
Individuals who are unhappy or frustrated with the goods or services received from a business.
Customer Service
The support and assistance provided by a company to the people who buy or use its products or services.
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