What Is the Best Response to a Patient Who Calls

question 50

Multiple Choice

What is the best response to a patient who calls to ask if he or she can use a medication that was prescribed for a previous condition?

• A) "You may use the medication if it has not expired."
• B) "You should not use the medication because it may not be helpful."
• C) "You may use the medication until you come in to see the provider."
• D) "You may use the medication after I review it with you."
• E) "You may use the medication, but it will probably cause side effects."

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Definitions:

Cigarette Smoke

The mixture of gases and particles released into the air when a cigarette is burned, often harmful to health.

Productive

The state of achieving significant results, output, or progress, especially in terms of work or activities.

Impression Management

The practice of consciously making behavioral adjustments to project a desired image to others.

Inconsistent

Behavior or responses that show a lack of steadiness or uniformity, often leading to unpredictability.