If a Patient Remains Dissatisfied After Discussing a Bill, ____

question 52

Multiple Choice

If a patient remains dissatisfied after discussing a bill, ____.

• A) document all comments and relay the information to the physician
• B) tell the patient that you are sorry he is dissatisfied, but the bill stands
• C) turn the patient's bill over to a collection agency
• D) terminate the patient's care until the bill is paid
• E) ask the patient if he is willing to negotiate the charges

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Definitions:

Annual Output

The total value of goods and services produced by an economy, company, or individual within one fiscal year.

Manufacturing

The process of converting raw materials, components, or parts into finished goods that meet a consumer's expectations or specifications.

Brand

Name, term, sign, symbol, design, or some combination that identifies the products of one company and differentiates them from competitors’ offerings.

Nike Swoosh

The iconic logo of Nike, Inc., representing movement and speed, and one of the most recognized brand symbols globally.