When a Call with a Patient Is Long or Complicated

question 22

Multiple Choice

When a call with a patient is long or complicated, ____.

• A) interrupt the patient and tell her that the call is going nowhere
• B) summarize the details of the call to ensure understanding by both you and the patient
• C) ask the physician to take the call
• D) tell the patient that you do not have any more time to talk
• E) follow up the phone call by sending a written summary to the patient

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Definitions:

Sex Talk

Conversations regarding sexual topics, often encompassing sexual health, preferences, consent, and relationships.

Vague Terms

Words or phrases that lack clear and definite meaning, often making communication less precise.

WISC-IV

The Wechsler Intelligence Scale for Children, Fourth Edition, a standardized test designed to measure intelligence and cognitive abilities in children.

Spearman's "g" factor

A theory suggesting that general intelligence (g) underlies all intelligent behavior, including specialized abilities.