When Communicating with a Patient Who Cannot Speak or Understand

question 71

Multiple Choice

When communicating with a patient who cannot speak or understand English, ____.

• A) insist that the patient learn English
• B) speak to the patient using appropriate medical terminology
• C) learn and use a few phrases in the patient's native language
• D) write down instructions for the patient
• E) avoid using professional interpreters

Describe the effects of international ideologies on negotiation processes.

Evaluate the role of culture in defining negotiation agreements.

Understand the concept of culture-as-learned-behavior in negotiations.

Analyze the impact of international currencies on cross-cultural negotiation decisions.

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Definitions:

Total Institutions

Places where individuals are cut off from the wider society and their lives are controlled and regulated by the administration of the institution.

Coercive Organizations

Organizations where individuals are compelled to follow strict rules and procedures, often under threat of punishment or force.

Predictability

The quality of being able to be expected or predicted based on past occurrences or known patterns.

Informal Structure

The unofficial, dynamic aspects of an organization that stem from personal relationships, networks, and social complexities rather than formal rules and hierarchies.