Magda Receives a Memo from Her Supervisor Explaining That Starting

question 57

Multiple Choice

Magda receives a memo from her supervisor explaining that starting next month, the clinic will be open on Saturday mornings and will remain open until 7 PM on Tuesdays and Thursdays. The attached work schedule shows that Magda is scheduled to work from 11 AM to 7 PM on Thursdays. However, Magda has a class on Tuesday and Thursday nights. What should Magda do?

• A) Display an attitude of acceptance, even though it will mean missing half of her classes.
• B) Express her anger to a coworker.
• C) Ask several coworkers to see what they think about the schedule changes.
• D) Write a memo to her supervisor refusing to work the new hours.
• E) Discuss her concerns with her supervisor.

---

Definitions:

Operations Strategies

Plans and policies developed to achieve efficient manufacturing, service delivery, and overall operational performance.

Operations Manager

Someone whose job is to guide, plan, and monitor the production process and modify organizational practices in the creation of goods or services.

Globalization

The process of interaction and integration among people, companies, and governments worldwide, driven by international trade and investment and aided by information technology.