When a Medical Assistant Working with a Terminally Ill Patient

question 33

Multiple Choice

When a medical assistant working with a terminally ill patient tries to understand how the patient feels about his or her experience without ever going through that type of experience, the medical assistant is showing _________ toward the patient.

• A) cultural awareness
• B) empathy
• C) sympathy
• D) kindness
• E) comprehension

---

Definitions:

Institutional Prejudice

Discrimination that is entrenched within the policies, practices, and structures of organizations or societies.

Overt Prejudice

Explicit and openly displayed negative attitudes or beliefs towards individuals from certain groups based on characteristics such as race, ethnicity, gender, or sexual orientation.

Socially Constructed

The concept that meanings, notions, or connotations are created and maintained through social interactions and communal consensus.

Internalized Racism

Refers to the internalization by people of racist attitudes towards members of their own ethnic group, including themselves.