What Is the Purpose of Emotion Labour Done by Flight

question 53

Multiple Choice

What is the purpose of emotion labour done by flight attendants and nurses?

• A) to make employees happy
• B) to make customers happy
• C) to control aggression among managers
• D) to control aggression among owners

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Definitions:

Patent Act

Legislation governing the rights of inventors to protect their inventions through the grant of patents, detailing the process of obtaining and enforcing patent rights.

Design Patent

A legal protection granted to the ornamental design of a functional item for a period of 15 years in the United States.

Nonobviousness

A criteria in patent law requiring an invention to be sufficiently inventive or not obvious to someone skilled in the field to be patentable.

Distinctive

Characterized by qualities that make something clearly different from others and easily recognizable.