Arne Is a Computer Programmer, Looking for a New Position

question 128

Multiple Choice

Arne is a computer programmer, looking for a new position that would enable him to spend more time with his children and travel. Which of the following generations is he most likely to belong to?

• A) the greatest generation
• B) the silent generation
• C) baby boomers
• D) Generation X

Identify professional and ethical communication practices in delivering bad news.

Acknowledge the necessity of providing explanations and justifications for refusals or negative decisions.

Grasp the concept of offering alternatives or compromises when refusing requests or claims.

Understand the role of written communication in establishing a record and dealing with complaints.

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Definitions:

Status Hierarchies

The arrangement of individuals or groups in a social, economic, or professional hierarchy based on prestige, importance, or authority.

External Source

Information or input that comes from outside an individual or system.

Status Hierarchies

The ranking or ordering of individuals or groups based on prestige, authority, or social standing within a society or organization.

Harsh

Characterized by sternness or severity, particularly in behavior, conditions, climate, sound, or texture.