Which of the Following Countries Was One of the Very

question 4

Multiple Choice

Which of the following countries was one of the very first to link its national student body to the Internet?

• A) China
• B) France
• C) Canada
• D) Russia

Understand the role of audience analysis in preparing and delivering bad news messages.

Differentiate between situations that require a direct versus an indirect approach in delivering bad news.

Recognize the importance of offering alternatives or compromises when delivering bad news.

Appreciate the necessity of establishing a record and confirming follow-up procedures when delivering bad news in writing.

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Definitions:

Behavior Modification

A technique used in psychology and behavioral therapy to change undesirable behaviors through the application of positive or negative reinforcements.

Problem Behavior

Actions or behaviors that are maladaptive, socially disruptive, or harmful to oneself or others.

Modeling

the process of learning behavior, attitudes, or skills by observing others, who are called models, in various social contexts.

Phobias

An extreme or irrational fear of or aversion to something.