A Quality Management Approach That Focuses on Process and Customers

question 9

Short Answer

A quality management approach that focuses on process and customers and promotes the improvement of processes is called ______________________________.

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Definitions:

Forgetting Occurs

The process through which a person loses the ability to recall or recognize previously learned information or past experiences.

Electroconvulsive Shock Therapy

A psychiatric treatment in which seizures are electrically induced in anesthetized patients for therapeutic effect.

Anterograde Amnesia

A condition that prevents an individual from forming new memories after the onset of the amnesia.

Retrograde Amnesia

A loss of memory-access to events that occurred or information that was acquired before an injury or the onset of a disease.