When Sandra Was Negotiating with Jamal, She Looked Him in the Eye

question 17

Multiple Choice

When Sandra was negotiating with Jamal, she looked him in the eye and shook his hand firmly. Jamal felt uncomfortable and didn't entirely trust Sandra after that, although he could not actually articulate why. This is likely because cultural differences in nonverbal behaviors

• A) are almost always hidden below our awareness.
• B) were not important to Sandra.
• C) only apply to social behaviors; business behaviors are universal.
• D) are less important than verbal behaviors.
• E) were not important to Jamal.

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Definitions:

Yaw

Vehicle lateral tracking off the intended straight-ahead or turning radius; a vehicle traveling sideways in a skid would be an extreme case of yaw.

Wheelbase

Dimension of a tandem drive axle truck measured between the center of the front axle and the centerline of the tandem bogie. In a two-axle vehicle, it is the distance between the centerline of the front and rear axles.

Directional Stability Control

A vehicle safety system that helps maintain the vehicle's intended direction of travel, typically under adverse conditions.

Dividends

Shares of profit paid out by a corporation to its stockholders, generally originating from the company’s revenue.