What Is True of Business Services

question 29

Multiple Choice

What is true of business services?

• A) Most business services companies enter international markets to service their local clients abroad.
• B) Services are intangible and so cannot be produced in one country and exported to another.
• C) The removal of trade barriers poses a serious threat to the continued expansion of international services trade.
• D) Firms should avoid providing after-sales services as the costs do not justify the benefits.
• E) The perception of quality of a business service depends solely on the average per capita income of the buyer's country.

---

Definitions:

Informed Consent

The process by which potential research participants are informed of the nature of the research and given the opportunity to sign or not sign a voluntary agreement to participate.

Confidentiality

The assurance given to research participants that the researcher will not release any information that will identify them. The researcher can link information that participants provide to the identity of the person providing it.

Anonymity

A condition of being anonymous, where an individual's identity is unknown or concealed.

Debriefing

The process of ensuring that research participants receive a follow-up explanation of the research when it is completed.